Shipping and return policies for Dream Catalogue
- Shipping Info
All orders are dispatched from the UK, normally within 48hrs.
Approximate delivery times are as follows:
United Kingdom: 2-5 days
Europe: 10-14 days
North America: 10-21 days
Rest of World: 21-60 days
You can get a combined shipping discount when you order multiple items together. Please make sure you’ve added all your desired items to the basket before you check out (if you purchase them in separate transactions, Bandcamp won’t apply the discount).
For pre-orders, we try our best to give an accurate estimate of when the item will ship, but manufacturing times can vary greatly - please bear this in mind when you place your pre-order, especially if it's a gift. We'll regularly update the item page with an estimated shipping date, so check back for updates.
- Return Policy
Defects in our products are rare, but if they happen, we can usually offer a replacement or refund. Please contact us immediately at the email address below and we'll do our best to help. Remember that many of our products are limited edition and disappear quickly, so the quicker you contact us, the better. To speed up your request, please give us your name and the item you ordered, and include photos of the problem if applicable.
We can't be held responsible for damage caused by the postal service - for example, if a parcel has been left outdoors or otherwise obviously mishandled by the postman - but we're happy to help you resolve this with them if needed.
For all order queries, please contact: